Last Updated: May 3, 2022
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Sub-Processors
Sub-Processor |
Processing Purpose(s) |
Processing Location |
Data Transfer Mechanism |
Data Protection & Privacy Resources |
Onward Data Transfer Resources |
Privacy Contact |
|---|---|---|---|---|---|---|
Amazon Web Services, Inc. (AWS)
410 Terry Avenue North Seattle, WA 98109-5210 USA
|
Cloud computing services: IaaS, PaaS, and SaaS |
Customer selected (USA, Germany, or Australia) |
General Data Protection Regulation (GDPR) Center
|
|||
|
One Microsoft Way Redmond, WA 98052 USA |
Cloud computing services: infrastructure provider and hosting services (IaaS and PaaS) |
USA |
Law Enforcement Requests Report
|
Sub-processors | Report a Privacy Concern | |
|
415 Mission St., 3rd Floor San Francisco, CA 94105 USA |
Customer relationship management (CRM) platform |
USA |
|
Infrastructure and Sub-processors |
datasubjectrequest@salesforce.com
1-844-287-7147
|
|
|
100 First St., 6th Floor San Francisco, CA 94105 |
Identity as a Service (IDaaS) platform for cloud-based customer identity and access management (i.e., single sign-on) | USA | SCCs |
Trust & Compliance Documentation
Government Request Transparency Report
|
Sub-processors |
|
|
Twilio Inc. 101 Spear St, 1st Floor San Francisco, CA 94105
Twilio Ireland Limited 25-28 North Wall Quay Dublin 1, Ireland |
Email notification services | USA | SCCs |
|
Sub-processors |
|
Affiliates
Affiliate |
Processing Location(s) |
Processing Purpose(s) |
Transfer Mechanism |
|---|---|---|---|
Cloudera (Aust) Pty Ltd.
|
Australia |
Technical Support Services* |
or
|
| Cloudera Software (Canada) Inc. | Canada |
||
Cloudera Latin America APA |
Chile |
||
| Cloudera (Shanghai) Software Co. Ltd. | China | ||
| Cloudera Costa Rica Sociedad Anonima | Costa Rica | ||
| Cloudera Data Platform India Private Limited | Hungary | ||
| Datacoral Technology India Private Limited | India | ||
| Cloudera Israel Ltd | Israel | ||
| Cloudera K.K. | Japan | ||
| Cloudera Singapore Pte. Ltd | Singapore | ||
Cloudera (Aust) Pty Ltd.
|
Australia |
Professional consulting and support related to installing and maintaining Cloudera Products and Services* |
or |
| Cloudera Software Brasil Ltda. | Brazil |
||
Cloudera Software (Canada) Inc. |
Canada |
||
| Cloudera Latin America APA | Chile | ||
| Cloudera (Shanghai) Software Co. Ltd. | China | ||
| Cloudera Colombia S.A.S. | Colombia | ||
| Cloudera France SARL | France | ||
| Cloudera GmbH Germany | Germany | ||
| Cloudera Data Platform India Private Limited | Hungary | ||
Cloudera Data Platform India Private Limited
Datacoral Technology India Private Limited |
India | ||
| PT Cloudera Technology Indonesia | Indonesia | ||
| Cloudera International Ltd. Ireland | Ireland | ||
| Cloudera Israel Ltd | Israel | ||
| Cloudera Italy SRL | Italy | ||
| Cloudera K.K. | Japan | ||
| Cloudera México S. de R.L. de C.V. | Mexico | ||
| Cloudera Netherlands BV | Netherlands | ||
| Cloudera Singapore Pte. Ltd | Singapore | ||
| Cloudera South Africa Pty Ltd. | South Africa | ||
| Cloudera Korea, Inc. | South Korea | ||
| Cloudera Spain, S.L. | Spain | ||
| Cloudera Sweden AB | Sweden | ||
| Cloudera Middle East FZ-LLC | United Arab Emirates (Dubai) | ||
| Cloudera (UK) Ltd. | United Kingdom |
Additional Information
*The location of the Cloudera Affiliate delivering the Cloudera Product(s) and/or Service(s) will depend on several factors, including, but not limited to, the terms of the master subscription agreement, terms of service, and/or the data processing addendum with the customer, as well as the customer’s primary business location.
Personal Data: The categories of personal data processed by the Sub-processors and/or affiliates will depend on the nature of the Cloudera Products and/or Services, the terms of the master subscription agreement, and/or the data processing addendum with the customer.
"Adequacy Decision" means determinations by the European Commission that a third country outside the European Union/European Economic Area offers an adequate level of personal data protection in accordance with article 45 of Regulation (EU) 2016/679 (General Data Protection Regulation).